How to prevent and deal with hate raids on Twitch

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Hate raids on Twitch are becoming more common, making streaming extremely difficult and stressful for many developers out there – especially those from marginalized communities. While Twitch has responded to the incidents Saying it’s working on a fix doesn’t look like a fix is ​​imminent.

So if you’re currently dealing with hate raids – or want to prevent them in the future – we’ve put together some tools and tips to help you protect your online safety.

This advice includes things you can do directly through Twitch to protect yourself (along with the pros and cons), programs you can install on your PC to keep you safe, and custom plug-ins created by talented individuals Developers created in response to hate attacks, to help quickly deal with a difficult situation.

What is a hate attack?

Raids are one of the most important features of Twitch. When a streamer ends their broadcast, they can redirect their viewers to another channel, increasing that person’s viewership and introducing communities to one another. Normally it should be something positive.

However, hate raids are the opposite of this. This is when a user with bot accounts comes in and floods the chat with vile, abusive messages and images. Often these bot accounts have variations of similar names and come in large numbers.

Streamers and mods (users who help manage streams for creators) may find it difficult to defuse the situation quickly as it takes a while to ban all users and delete all hateful messages from chat. This means that a stream can be quickly derailed by these bots and the lasting emotional impact on streamers is even worse.

Ways to prevent a hate raid

There are a few things that can be done to minimize the likelihood of a hate attack. These are things you can do before going live and can be activated directly through Twitch without downloading or installing anything extra on your device.

The Hate Raid Response website (created by JustMeEmilyP) has compiled a complete list of chat commands and other resources and will be continually updated as this situation evolves.

Don’t use tags

Hateful bot account owners seem to find streamers through tags from marginalized communities, such as POC and LGBTQIA+ streamers, by clicking on tags that identify a person’s race, gender identity, or sexuality. Therefore, not using these tags in your stream can reduce the chances of a hate raid organizer finding your channel.

The problem with this is that it hurts discoverability for regular viewers and disappoints for users who really care about having this tag as part of their channel. So it’s understandable if you want to keep tags on your streams.

Enable stronger settings for AutoMod

AutoMod is a feature that can filter certain terms and words if they appear in chat. AutoMod prevents the messages from appearing in your chat – although mods and streamers can see them. You can set specific themes to different levels of protection.

Strong AutoMod settings can sometimes take sentences and words out of context that are out of context for the normal audience, so just keep that in mind. You can also add your own custom terms (including spelling variants of threats and insults, a common tactic used by hate bots) in the Blocked Terms and Phrases section of the Creator Dashboard.

car mod

Switch chat to followers only, subscribers only and more

Under your creator dashboard, you can set preferences for your chat to prevent strangers from coming in right away – which are usually hate raid bots. You can change chat to followers only, subscribers only, emotes only (no text, emotes only), disable links, slow down chat to have time to mod, chatters need to be verified via email and much more.

Mod tools Twitch

Restrict or ban raids

You can also choose who can raid your channel in your creator dashboard. The default settings allow all raids, but you can change this to friends, track channels, stream teammates, or ban all raids entirely.

Raid Tools Twitch

How to prevent doxxing

Some Twitch streamers have reported that their personal information has been hacked by bots through hate attacks.

When you click on a bot’s profile, it accesses your IP address, which can provide access to a lot of personal information that can then be revealed elsewhere online. Twitter user Kyepaco reported the name variants of several that may be pre-banned.

The best way to prevent doxxing is to stream over a VPN. VPNs (Virtual Private Networks) redirect your IP address so you can surf the web anonymously. We would normally recommend NordVPN as our top pick for best performance and price, but there have been reports of this VPN interfering with Twitch chat.

As such, we recommend either ExpressVPN or Surfshark. For more options, check out our list of the best VPNs. We recommend using a paid VPN, as the free VPNs often don’t have decent speeds, which in turn could slow down your stream.

ExpressVpn

Tools for dealing with a hate attack

Even if prevention methods are put in place, there is still a chance that hate attacks will occur. When this happens, you can quickly weed out the bots and get on with your stream:

Set up a panic button

Originally reported by The Verge’s Ash Parrish, you can create a panic button that activates numerous commands in chat at once. This will also disable warnings, set a timestamp for your stream, and allow you to remove bots.

The specifics of setting up a panic button depend on whether you’re using a Stream Deck, Lioranboard, Kruiz Control, or a stream management tool like StreamElements or StreamLabs.

The Hate Raid Response website has specific details on setting up a panic button for your stream.

Use custom plugins to bulk delete bots

While you can enter the “ban {username}” command manually, it may take a while if there are hundreds of bots. Instead of this, Commander Root has developed a tool to remove followers en masse.

As a prevention tool Hackbolt created a Bots n Bigots table which is updated with thousands of names of known bots from Hate Raids. You can block all of these names before the next time they go live, but remember that new bots are being created all the time.

fossabot has created Nuke command plugins that en masse ban, delete, or suspend messages with a repeating theme – something common in hate attacks.

Since these are third-party tools, be sure to read the creators’ websites for any risks involved in installing and using these tools on your stream.

Put up a BRB screen

If you’d rather not be on camera during a hate attack, you can quickly switch to a “Be right back” screen in your stream broadcasting tool and mute your mic while you and your mods focus on clearing out the bots To take care of.

You can quickly clear everything in chat using the “/clear” command (note that this won’t work if you have BTTV enabled).

If you’re worried about new viewers and wondering what’s happening, you can create a custom text message for that screen or command in chat that quickly explains that you’re dealing with a hate attack and will be back soon as you can .

Will Twitch have anything to do with Hate Raids?

Twitch has stated that it is working on a solution for Hate Attacks, including “improvements to channel-level ban bypass detection and account verification later this year.” The company advises that in the meantime, users should continue to report incidents as they occur.

The lack of action has prompted streamers to take action. Streamer RekItRaven started the #TwitchDoBetter movement and is also involved in the creation of #ADayOffTwitch, a virtual protest that asks streamers not to go live on September 1, 2021.

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